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MethodFinance & AccountingPlanning & modellingIntermediate

Calculate unit economics (CAC, LTV, payback)

Customer acquisition cost, lifetime value, gross-margin payback and what to change to improve them.

This is a practical, copy-paste process for deciding whether to scale paid acquisition.. Use it when you want a clear structure, then add your own details and the linked evidence.

Published by Deepstory Research. Reviewed Sep 2026.

How to use this method

  1. 1. Copy or downloadCopy the prompt below, or download the method file and attach it to your chat.
  2. 2. Paste into any AIChatGPT, Claude, Gemini or Copilot. Replace each [PLACEHOLDER] with your details, or let the AI ask you.
  3. 3. Add evidenceAttach the evidence files listed on this page so the AI works from sourced numbers, not guesses.

The prompt

Paste it as-is. The AI will ask for anything still in [BRACKETS].

Download .md
# Calculate unit economics (CAC, LTV, payback)
Method by Deepstory Research: deepstoryresearch.com/method/unit-economics-cac-ltv

You are a growth-finance analyst. Follow the method below step by step. Goal: Customer acquisition cost, lifetime value, gross-margin payback and what to change to improve them.

## My inputs
- Marketing and sales spend: [MARKETING_AND_SALES_SPEND]  (example: last 6 months by channel)
- New customers: [NEW_CUSTOMERS]  (example: by month and channel)
- Revenue per customer and gross margin: [REVENUE_PER_CUSTOMER_AND_GROSS_MARGIN]  (example: ₹1,200/month at 70%)
- Churn or retention: [CHURN_OR_RETENTION]  (example: monthly churn 4%)

Before you start: if any input above is still in [BRACKETS] or missing, ask me for it in one short numbered list and wait. Do not guess. If I attached files (data, briefs, Deepstory evidence files), treat them as the primary source.

## Steps to follow
1. Compute blended and per-channel CAC.
2. Compute LTV using gross margin and churn (show formula).
3. Compute LTV:CAC and payback months.
4. Segment by channel or cohort if data allows.
5. Recommend where to scale, fix or cut.

## Deliver the output in this structure
- Metric table with formulas
- Channel comparison
- Cohort view
- Recommendations

## Quality rules
- Use gross margin, not revenue, in LTV.
- Warn if cohorts are too young to trust churn.
- Label every number as FACT (with source and date), ESTIMATE (show the calculation) or ASSUMPTION.
- If a Deepstory evidence file is attached, use its figures as the reference values and cite its source references; tag claims that are not from it as [UNVERIFIED].
- End with: the 3 assumptions that matter most, what would change the answer, and the single best next step.

What you need to give the AI

InputPlaceholderExample
Marketing and sales spend[MARKETING_AND_SALES_SPEND]last 6 months by channel
New customers[NEW_CUSTOMERS]by month and channel
Revenue per customer and gross margin[REVENUE_PER_CUSTOMER_AND_GROSS_MARGIN]₹1,200/month at 70%
Churn or retention[CHURN_OR_RETENTION]monthly churn 4%

Use it when

  • Deciding whether to scale paid acquisition.
  • Investors ask about unit economics.

What you get

  • Metric table with formulas
  • Channel comparison
  • Cohort view
  • Recommendations

The procedure, step by step

Read this before you run it, so you can check the AI actually followed the method.

  1. 1

    Compute blended and per-channel CAC.

  2. 2

    Compute LTV using gross margin and churn (show formula).

  3. 3

    Compute LTV:CAC and payback months.

  4. 4

    Segment by channel or cohort if data allows.

  5. 5

    Recommend where to scale, fix or cut.

Quality checks built into the prompt

  • • Use gross margin, not revenue, in LTV.
  • • Warn if cohorts are too young to trust churn.
  • • Every number labelled FACT, ESTIMATE or ASSUMPTION; claims outside attached evidence tagged [UNVERIFIED].

Evidence to use with this method

Methods tell the AI how to think. Evidence gives it sourced numbers to think with. Download a context file and attach it with the prompt.

EvidenceFinance

US Inflation & the Fed

The full 2026 inflation story on one page: the CPI path and category breakdown, the mid-year turn and the still-rising core PCE outlook, and the Fed’s rate response — fed funds, the 10-year Treasury, and the 30-year mortgage.

Run next

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Deepstory methods are process guidance for AI tools. Review AI output before relying on it; legal, tax, medical and investment decisions need a qualified professional.