D
Healthcare Patient Experience

Patient Satisfaction Scores

Published:
Jun 15, 2026
Updated:
May 17, 2026

Short answer

Virtual visits achieve highest patient satisfaction at 82%

Source: CMS

Key findings

  • Virtual visits achieve highest patient satisfaction at 82%
  • Emergency care satisfaction remains an industry-wide challenge
  • Same-day access dramatically improves experience scores

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  • Key findings
  • Data table
  • Methodology
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# Patient Satisfaction Scores

## Research Question
## Short Answer
## Key Findings
## Data Table
## How To Use This With AI
## Suggested Prompts
## Sources
## Caveats

Data table

Patient Satisfaction Scores — data table
nps category satisfaction
45 Virtual Visit 82
38 Same-Day Care 78
30 Specialist 74
12 Emergency 62
22 Hospital Stay 68

Analysis

Patient satisfaction data reveals a clear pattern: convenience and access matter more than clinical sophistication. Virtual visits score highest despite limited physical examination capabilities, largely because they eliminate wait times and travel. Emergency departments score lowest due to unpredictable waits and high-stress contexts.

How to use this with AI

Use this context file to start a research conversation with an AI tool. It includes the key findings, chart data, sources, and caveats so the model starts from structured context instead of a blank prompt.

Use cases

  • Build a market research memo.
  • Create a short executive brief.
  • Compare this topic with another sector or geography.
  • Generate follow-up research questions.
  • Turn the findings into a slide outline.

Suggested prompts

  • Using this Deepstory context, create a market research memo with key findings, strategic implications, risks, and follow-up questions.
  • Using this dataset, explain the trend, identify the likely drivers, and list the caveats that should be checked before making a decision.
  • Turn this research into a 5-slide presentation outline for a business audience.
  • Create 10 follow-up research questions based on the data and identify what additional sources would be useful.

Sources

Source quality:
Primary source
Last reviewed:
Updated May 2026

Caveats

  • This is public-health or market research, not medical advice.
  • This research is based on available public data and should be used as context, not as professional advice. Check source methodology before making decisions.

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