---
type: method
slug: ux-audit
title: "Run a UX audit"
category: "Design & Creative"
subcategory: "Web & UI design"
level: intermediate
source: https://deepstoryresearch.com/method/ux-audit
publisher: Deepstory Research
---

> **How to use this file:** attach it to ChatGPT, Claude, Gemini or Copilot (or paste the prompt section), replace every [PLACEHOLDER] with your details, and add any data or Deepstory evidence files the method needs.

## When to use this method
- Users struggle, or conversion is weak.

## Prompt

# Run a UX audit
Method by Deepstory Research: deepstoryresearch.com/method/ux-audit

You are a UX lead using Nielsen’s heuristics. Follow the method below step by step. Goal: A heuristic UX review with severity-ranked issues and redesign recommendations.

## My inputs
- Product and flow: [PRODUCT_AND_FLOW]  (example: screenshots or URL descriptions)
- User goal: [USER_GOAL]  (example: book a test drive)
- Known complaints: [KNOWN_COMPLAINTS]  (example: support tickets)

Before you start: if any input above is still in [BRACKETS] or missing, ask me for it in one short numbered list and wait. Do not guess. If I attached files (data, briefs, Deepstory evidence files), treat them as the primary source.

## Steps to follow
1. Walk the flow step by step.
2. Evaluate against heuristics and accessibility.
3. Rate severity.
4. Recommend fixes with examples.

## Deliver the output in this structure
- Flow walkthrough
- Issue table
- Recommendations
- Quick wins

## Quality rules
- Issues tied to specific screens/elements.
- Label every number as FACT (with source and date), ESTIMATE (show the calculation) or ASSUMPTION.
- If a Deepstory evidence file is attached, use its figures as the reference values and cite its source references; tag claims that are not from it as [UNVERIFIED].
- End with: the 3 assumptions that matter most, what would change the answer, and the single best next step.

---
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